go777 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how go777 ("go777", "we", "us", "our") collects, processes, stores, and discloses personal data obtained from users ("you", "your", "Player") of the go777 online casino and sports betting platform available at go777.cam and any associated mobile interfaces. This Policy forms part of go777's Terms and Conditions and should be read alongside that document. By creating an account with go777, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein.

go777 acts as the data controller in respect of all personal data collected through the go777 platform. We process personal data only for the purposes described in this Policy and only for as long as is necessary to fulfil those purposes, subject to any overriding legal obligation to retain data for a longer period. This Policy applies to all go777 players regardless of their location, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

go777 processes your personal data strictly for the following defined purposes. We do not use your data for any purpose that is incompatible with the purposes described below, and we do not sell your personal data to third parties for their own marketing use under any circumstances.

• Account creation and management: We use identity data to register your account, verify your eligibility, enforce the 21+ age requirement, and maintain your account records throughout your relationship with go777.
• Processing transactions: We use financial data to process deposits via bKash, Nagad, Rocket, and other approved payment methods, to process withdrawal requests, and to maintain an accurate ledger of all financial activity on your account.
• Fraud prevention and security: We use device, location, and gaming activity data to detect and prevent fraud, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in go777's Terms and Conditions.
• Responsible gaming compliance: We use gaming activity data to monitor player behaviour for indicators of problem gambling, to apply deposit limits and session time controls requested by players, and to administer self-exclusion requests.
• Customer support: We use communications data and account information to respond to support enquiries, resolve disputes, investigate complaints, and improve the quality of our support service.
• Marketing communications: Where you have given us explicit consent to do so, we may use your contact details to send you promotional offers, bonus notifications, and news about go777 products and services relevant to Bangladesh players. You may withdraw this consent at any time by contacting go777 support.

go777 does not use automated decision-making that produces legal or similarly significant effects on individual players without human review. Where automated tools are used for fraud screening or responsible gaming monitoring, any consequential action affecting a player's account is reviewed by a human operator before being applied.

go777 processes your personal data on the following legal bases, depending on the specific processing activity involved:

• Contractual necessity: Processing that is necessary to perform the contract between you and go777, including account registration, transaction processing, and the delivery of gaming services.
• Legal obligation: Processing that is required to comply with applicable legal obligations, including KYC identity verification, anti-money-laundering screening, age verification, and regulatory reporting requirements.
• Legitimate interests: Processing carried out for the legitimate interests of go777, including fraud detection, platform security, responsible gaming monitoring, and service improvement — provided that such processing does not override your own interests or fundamental rights.
• Consent: Processing of your contact details for direct marketing communications, where you have given explicit prior consent. This consent may be withdrawn at any time without detriment to your account status or access to go777 services.

go777 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the purpose described:

• Payment processors: We share financial data with payment service providers including bKash, Nagad, Rocket, and partner banks solely for the purpose of processing deposits and withdrawals to and from your go777 account.
• Game software providers: Certified game studio partners including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi receive only the session and game-activity data necessary to deliver their certified game titles within the go777 platform. These studios do not receive your identity or financial data.
• Identity verification and fraud screening services: go777 uses third-party KYC and fraud detection services to verify player identities and screen for prohibited activity. These service providers are bound by data processing agreements and may only use your data for the specific services they provide to go777.
• Law enforcement and regulatory authorities: go777 may disclose personal data to law enforcement agencies, financial intelligence units, and other regulatory authorities where required to do so by applicable law, court order, or where go777 reasonably believes that disclosure is necessary to prevent, detect, or investigate fraud, money laundering, or other criminal activity.

All third-party processors engaged by go777 are required to implement appropriate technical and organisational security measures to protect the data we share with them. go777 does not permit its data processors to sub-contract the processing of go777 player data to any further party without go777's prior written approval.

go777 uses cookies and similar tracking technologies on its platform to support the delivery of a functional, secure, and personalised user experience. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the go777 platform to function and cannot be disabled. They include session authentication tokens, security cookies, and load-balancing identifiers.
• Functional cookies: These cookies remember your preferences such as language settings, display options, and recently viewed games, so that you do not need to reset them each time you visit.
• Analytics cookies: go777 uses analytics tools to understand how players navigate the platform, which features are used most frequently, and where technical issues may be occurring. Analytics data is aggregated and anonymised wherever possible.

You may manage your cookie preferences through your device browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the go777 platform, and some features may not operate correctly if non-essential cookies are disabled.

go777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any overriding legal requirement to retain the data for a longer period. The following general retention periods apply: account data and transaction records are retained for a minimum of five (5) years from the date of account closure to comply with anti-money-laundering and financial record-keeping obligations; KYC documents are retained for a minimum of five (5) years from the completion of the verification process; support communications are retained for a period of two (2) years from the date of the last correspondence.

Upon expiry of the applicable retention period, go777 will securely delete or anonymise your personal data. Where technical constraints prevent immediate deletion, we will ensure that such data is placed beyond use and not actively processed until it can be permanently deleted.

go777 implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Security measures employed by go777 include SSL/TLS encryption for all data transmitted between your device and the go777 platform, encrypted storage of sensitive account credentials, role-based access controls limiting internal access to personal data on a strict need-to-know basis, regular security assessments and penetration testing, and 24/7 monitoring of platform infrastructure for anomalous activity.

While go777 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for keeping your own login credentials secure and for notifying go777 immediately if you believe that your account has been compromised. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, go777 will notify affected players without undue delay.

Subject to applicable law, you have the following rights in relation to the personal data that go777 holds about you. To exercise any of these rights, please contact the go777 support team using the contact details provided at the end of this Policy. go777 will respond to all valid data rights requests within a reasonable timeframe and without charge in the first instance:

• Right of access: You have the right to request a copy of the personal data that go777 holds about you, together with information about how that data is processed.
• Right to rectification: You have the right to request that go777 correct any inaccurate personal data that it holds about you, or complete any personal data that is incomplete.
• Right to erasure: In certain circumstances, you have the right to request the deletion of your personal data — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other legal basis for processing.
• Right to restriction of processing: You have the right to request that go777 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
• Right to object: You have the right to object to the processing of your personal data where go777 is relying on legitimate interests as its legal basis, and where you believe that your own interests and rights override go777's legitimate interests.

To submit a data rights request, please contact go777's support team at [email protected], clearly stating the nature of your request and providing sufficient information for go777 to verify your identity. go777 may need to request additional identification documents before processing a data rights request to ensure that personal data is not disclosed to an unauthorised third party.

The go777 platform is strictly restricted to persons aged 21 years and above. go777 does not knowingly collect, process, or retain personal data from persons under the age of 21. If go777 becomes aware that it has inadvertently collected personal data from a person under 21, it will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and you believe that a minor has registered an account with go777, please contact go777's support team immediately at [email protected] so that appropriate action can be taken.

The go777 platform may contain references to or integrations with third-party services, including payment gateways operated by bKash, Nagad, and Rocket. go777 is not responsible for the privacy practices of these third-party services. When you interact with a third-party payment provider or other external service from within the go777 platform, any personal data that you provide to that third party is governed by that party's own privacy policy and not by this Policy. We encourage you to review the privacy policies of any third-party services you use in connection with your go777 account.

go777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the services we offer. When we make material changes to this Policy, we will post a revised version on the go777 platform and update the "Last updated" date at the top of the Policy. Where the changes are significant, we will also notify registered players by sending a notice to their registered email address.

Your continued use of the go777 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should cease using the platform and may request account closure by contacting go777 support. Archived versions of this Policy are available on request from the go777 support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the manner in which go777 processes your personal data, please contact the go777 data support team. You may reach us by email at [email protected]. Please mark your subject line clearly with "Privacy Request" or "Data Rights Request" to ensure your message is directed to the correct team. go777 is committed to responding to all privacy-related enquiries promptly and in accordance with applicable data protection standards.